The vacuum cleaner is overheating The higher temperature of expelled air is normal. The engine is cooled by the air coming in during vacuuming. All new Lux vacuum cleaners are equipped with a temperature fuse which prevents damage to the motor and plastic parts of the vacuum cleaner by overheating. If the fuse switches off the vacuum cleaner, it is necessary to check the hose, tube and accessories for blockages. Blocked airflow is the most probable cause of the machine overheating. If the vacuum cleaner is switched off by the temperature fuse too frequently, please contact your Lux service centre. The suction power of the vacuum cleaner is weak This defect can be caused only by blocked airflow in the vacuum cleaner. Check the suction and sound of the vacuum cleaner without the pipe connected to it. If the sound and suction is OK, the airflow is blocked. It needs to be cleared. It is possible to connect the pipe to the exhaust and to put the other end of the pipe to the suction hole (be careful not to tear the bag).

Then switch the vacuum cleaner on. In case of light blockage of the pipe, the dust is blown into the bag in the opposite direction. Check also the other accessories of the vacuum cleaner. If you are not able to clear the blockage, contact your Lux service centre. I accidently vacuumed some water with my vacuum cleaner, what shall I do? If the water has reached the motor, a short circuit stopped the unit. In this case please contact your Lux Service Center for the repair of the unit. Do not attempt to repair it by yourself. In case the water did not reach the motor, switch off the vacuum cleaner and unplug it. Dispose of the dust bag and dry the dust bag compartment. Check if the SWISS HEPA H13 filter and the carbon filter are dry, and in case they are wet replace it with a new one. Can I use the vacuum cleaner I bought in Europe also in the USA? The European version of the Vacuum cleaner is running at 220V, therefore it cannot be used in a country where electrical appliances run at 110V.

Can I clean my vacuum cleaner with detergents? The Lux 115 metal cover is treated with a special anti-fingerprints material. They should therefore not be cleaned with aggressive detergents or a microfiber cloth. How often should I change my dust bag and filters? Please find all needed information on our “Filtration System” page. My vacuum cleaner smells, what shall I do? When cleaning we also vacuum organic elements (animal or vegetable), that after a while in a closed area like the dust bag start to smell. If this happens, dispose of the dust bag, clean the compartment, make sure the hose and tube are free and place a fresh dust bag in the cleaner. I accidentely vacuumed some water with my vacuum cleaner, what shall I do?Check if the HEPA1 H13 and the carbon filter are dry, and in case they are wet replace it with a new one. The Lux 1 and the Lux Intelligence metal cover are treated with a special anti-fingerprints material. Tiny particles come out with the steam

This is caused by mineral build-up. The product needs to be descaled regularly. vacuum cleaner mentalThe descaling cycle depends on the quality of water used in your house. vacuum gutter cleanersDescale the steam cleaner according to the attached instructions.homemade vacuum cleaner costume The read heating light appears During steam cleaning at 100% output the red lights signalising heating appear from time to time. It doesn’t have to mean any serious defect. Probably there is too much steam used in a short time and the heating device is not able to produce new steam and therefore the pressure is being reduced. Wait for a while - the pressure will renew and the red light switches off.  In case the red light doesn’t disappear after the procedure, contact your Lux service centre.

If you work with 100% output, it is necessary to release the steam intermittently to avoid fast decrease of the steam pressure. My Ecolux 8000 does not heat up Make sure the heating button (under the handle) is pressed on the 100% symbol. If it still does not work contact your local customer service. How do I clean the boiler of my steam cleaner? When the unit is cold, fill some water in the boiler and shake the unit a little. Place the unit on a sink, use the security cap to unscrew the drain cap under the unit. Let the water flow out of the unit. Repeat the process a couple of times. How often should I change the filters of the air cleaner Aeroguard? Please find all needed information on our “Filtration System”. What does the Allergy Label and the recommendation from aha! Swiss Allergy Centre stand for? The Lux Aeroguard has been tested in the laboratories of the German Institute TÜV NORD and in 20 households by the independent institute GUI on its efficiency in the filtration of allergy and asthma causing elements.

The Lux Aeroguard has proved a high filtration performance both on the lab tests and on the field test, the reason for which the Swiss Asthma and Allergy Association aha! Swiss Allergy Centre has awarded its Allergy Label. How does the Aeroguard ioniser work? The Ionizer emits a small electrical force field which releases negative ions. These will stick to positively charged particles and fall to the floor, where they can be vacuumed up. The Lux Aeroguard Ioniser does not produce ozone. Can I add detergents to the clean water tank of the UNIPROF? UNIPROF should only be used with water. Some water-soluble non aggressive detergents like BioLux, can be added to the clean water tank in the correct concentration. Do not use detergents that are greasy, oily, aggressive or produce a lot of foam. This may lead to the obstruction of the filter and to damages to the pump. Please always refer to your Lux representative for detailed advice. How long do the brushes of the UNIPROF last?

The lifetime of the brushes depends on their frequency and type of usage. Generally we can say that a regular use on hard floors tends to wear the brushes fibres faster than a rare use on elastic floors. What is Lux ORIGINAL? Lux ORIGINAL is the Lux consumable line. For every product Lux has developed high quality dust containers and filters to ensure the highest filtration and performance. Lux ORIGINAL dust bags and filters are available at every Lux customer service and Lux online shop. Where can I get spare parts for the Lux products? For security and warranty reasons, repairs on the Lux products should only be carried out by trained Lux Service personnel. Spare parts are not available for unauthorised persons. The Lux Service offers you a general unit check as well as a professional repair of your unit with the original Lux spare parts. How do I get in touch with a Lux Representative? You can request an appointment with a Lux representative by using the online form or calling the local customer service telephone number.