Welcome to the Rcm.it Customer Service, for any requirements concerning the world of cleaning and professional cleaning equipment, to express your opinions, to offer suggestions regarding the products and the services or for any complaints, please contact our Customer Service, which is at your disposal with skill and professionalism. RCM S.p.A. - via Tiraboschi 4, 41043 Casinalbo - MODENA (see the section "where we are") Telephone: +39 059 515311 Fax: +39 059 510783 Company capital € 1,291,250 fully paid - Ent. Reg. MO/Taxpayer ID/VAT code 01711710366 – A.E.R. 236992 Telephone: +39 059 515324 For information you can use the form below Telephone: +39 059 515332 marketing and advertising office: info@rcm.it Via Stephenson 32, 20019 Settimo Milanese - MILAN Telephone: +39 02 33510353 Fax: +39 02 33500320 RCM Barredoras Industriales s.l. Pol.Ind. Molì de les Planes. C/Rec del Molì 33 08470 Sant Celoni - Barcelona - Spain

Tel. +34 93 867 50 92 - Fax +34 93 867 36 65 Parque Empresarial La Garena II Calle Blas Cabrera C/1 28806 Alcala De Henares - Madrid - Spain Tel. +34 91 880 92 94 - Fax +34 91 883 77 35 The fields marked with an asterisk * are obligatory. OBLIGATORY FOR ITALYAgrigentoAlessandriaAnconaAostaArezzoAscoli PicenoAstiAvellinoBariBarletta-Andria-TraniBellunoBeneventoBergamoBiellaBolognaBolzanoBresciaBrindisiCagliariCaltanissettaCampobassoCarbonia-IglesiasCasertaCataniaCatanzaroChietiComoCosenzaCremonaCrotoneCuneoEnnaFermoFerraraFlorenceFoggiaForlì CesenaFrosinoneGenoaGoriziaGrossetoImperiaIserniaL'AquilaLa SpeziaLatinaLecceLeccoLivornoLodiLuccaMacerataMantuaMassa CarraraMateraMedio CampidanoMessinaMilanModenaMonza e della BrianzaNaplesNovaraNuoroOgliastraOlbia-TempioOristanoPadovaPalermoParmaPaviaPerugiaPesaro UrbinoPescaraPiacenzaPisaPistoiaPordenonePotenzaPratoRagusaRavennaReggio CalabriaReggio AFGHANISTANALBANIAALGERIAANDORRAANTIGUA AND BARBUDAARAB EMIRATESARGENTINAARMENIAARUBAASCENSION AUSTRALIAAUSTRIAAZERBAIJANBAHAMASBAHRAINBANGLADESHBARBADOSBELGIUMBELIZEBENINBERMUDABHUTANBOLIVIABOSNIA AND HERZEGOVINABOTSWANABRAZILBRITISH VIRGINBRUNEI DARUSSALAMBULGARIABURKINA FASOBURUNDIBYELORUSSIACAMBODIACAMEROONCANADACAPO VERDECAROLINECAYMANCENTRAL AFRICACHADCHILECHINACHRISTMASCOLOMBIACOMOROSCONGOCONGO (DEMOCRATIC REP.)

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VINCENTSAMOA (NEW ZEALAND)SAMOA (USA)SAN MARINOSANTA CRUZSAUDI ARABIASENEGALSERBIA AND MONTENEGROSEYCHELLESSIERRA LEONESINGAPORESLOVAKIASLOVENIASOLOMON ISLANDSSOMALIASOUTH AFRICA SOUTH GEORGIASOUTH KOREASPAINSRI LANKASUDANSURINAMESWAZILANDSWEDENSWITZERLANDSYRIATAIWANTAJIKISTANTANZANIATHAILANDTOGOTONGATRINIDAD AND TOBAGOTRISTAN DA CUNHATUNISIATURKEYTURKMENISTANTURKS AND CAICOSTUVALUUGANDAUKRAINEUNITED STATESURUGUAYUS VIRGINUZBEKISTANVANUATUVATICAN CITYVENEZUELAVIETNAMWAKEYEMENZAMBIAZIMBABWEinformation on kirby vacuum cleaners Subject of the request* PrivacyIn accordance with Italian legislative decree 196/03, the data collected will only be used to periodically inform you about the activities and initiatives of RCM Spa and will not be disclosed to third parties. The communication of the data is optional, but without them it will not possible to provide the requested services. The interested party may exercise any rights foreseen under Art.

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as you keep the aches and pains at bay.‘They poke their noses in' Are even Poland & Bulgaria now fed up with EU membership? CITIZENS of two of the European Union’s newest members are now turning against Brussels, a new study has suggested. GETTYPoland joined the 28-member bloc in 2004 while Bulgaria signed up three years later, but there are signs both countries’ populations are growing fed up of the bloated Brussels machine.Former Conservative Party deputy chairman Lord Ashcroft, who has set up his own independent polling company since resigning from the Tories, has published new research into the opinions of the EU from within the bloc’s newest member states.Speaking to focus groups in both Polish capital Warsaw and Bulgarian capital Sofia, the peer looked to discover how voters “compare the promise of [EU] membership with reality”.Lord Ashcroft’s pollsters quizzed ten men and ten women in each location “with a range of social backgrounds and political affiliations” with most participants having been in favour of their respective country joining the EU.

They were asked a wide range of questions on issues such as life in their own countries, whether they were optimistic or pessimistic for the future, what they thought about specific issues like the economy and migration and various other aspects of EU membership.The research has indicated both Poles and Bulgarians are becoming exasperated with the EU’s wasteful spending, excessive regulation and German dominance of Brussels decision-making.In Poland, Lord Ashcroft’s focus groups admitted “EU membership had not been without its drawbacks” but had played a role in the “more prosperous, outward-looking, confident Poland” of the last decade.But, in Sofia, those asked were “rather more gloomy” with their previous hopes for EU membership now left as “illusions”, researchers found.The study found both Poles and Bulgarians saw the influx of EU funds into their countries as “synonymous with waste”.One Bulgarian even noted how their country had become more reliant on imports with prices soaring;

and was left to moan: “Agriculture is ruined”. As my grandmother used to say, the Germans lost the war but they still deal the cards The groups in both countries found they had yet to be “truly accepted by their fellow members” in the EU, with the study adding: “Bulgarians regarded the idea that they had any influence within the EU as laughable”.In Warsaw, the pollsters found participants were more confident about their country’s own status but “people felt most decisions were made by Germany along with France and… the UK”.One said: “As my grandmother used to say, the Germans lost the war but they still deal the cards”.In October last year the Polish election was won by the eurosceptic Law and Justice party, who have since pushed through constitutional reforms that were later criticised in the European Parliament.But many Poles have been left angered by Brussels’ “interference”, with one telling Lord Ashcroft’s pollsters: “They are interfering in domestic politics.

If we want to change something, it’s not their business. They’re poking their noses in.”GETTYBulgarians were also left exasperated with barmy EU regulations, with one highlighting “ridiculous” legislation about “straight cucumbers”.The researchers found “many felt their leaders did whatever Brussels told them, or had no choice but to do so” and laws were imposed that “did not necessarily suit them”.One participant said: “The ruling class just blindly follow the directions of the EU. Whatever the EU says, we do. We have done some really stupid things because of that.”There was also anger in both countries about how other member states sometimes flout rules.One said: “The French eat snails but they categorise them as fish so they can get fish so they can get subsidies.” Both Poland and Bulgaria are obliged to adopt the euro single currency under the terms of their EU membership, with Poland already a member of the increasingly controversial passport-free Schengen Area and Bulgaria also on course to join the zone.